PRIVACY POLICY

At Borealis Expeditions, we value your privacy and are committed to protecting your personal data.

This policy explains how we collect, use, and safeguard your information when you visit our website or take part in our tours in Tromsø, Norway.
All our activities are conducted in accordance with Norwegian law and the General Data Protection Regulation (GDPR) of the European Union.

1. Data controller

Borealis Expeditions

Phone: 004793071246
Location: Tromsø, Norway
Email: borealisexpeditions@gmail.com

2. Data we collect

We may collect:

Name, surname, and contact details (email, phone number).
Payment and billing information (for booking management).
Personal preferences (such as allergies or dietary restrictions).
Photos or videos taken during activities, used for promotional purposes with prior consent.

3. Purpose of processing

We use your data to:

Manage bookings and deliver our tour services.
Send confirmations, updates, or relevant information about your tour.
Improve our customer service and quality.
Share promotional content (only with prior consent).

4. Legal basis

Your data is processed based on:

Your consent.
The fulfillment of a contract (your booking).
Our legitimate interest in providing a safe and personalized experience.

5. Data retention

We retain your data only as long as necessary to fulfill the purposes stated or comply with legal obligations under Norwegian law.

6. Data disclosure

We do not share personal data with third parties unless required for payment processing or to meet legal requirements.

7. User rights

In accordance with Norwegian law and the GDPR, you have the right to:

Access, rectify, or delete your data.
Restrict or object to its processing.
Withdraw your consent at any time.

You can exercise these rights by contacting us at Borealisexpeditions@gmail.com

8. Data security

We implement appropriate technical and organizational measures to ensure your data is secure against unauthorized access or misuse.

9. Image policy

During our tours, photos or videos may be taken for promotional purposes.
If you do not wish to appear in them, please inform us before the activity begins.

10. Cookies

Our website uses cookies to enhance your browsing experience and analyze site usage.
Cookies are small files stored on your device when you visit our site.
We may use:

Essential cookies: required for website functionality.
Analytical cookies: to understand and improve site performance.
Marketing cookies: to show relevant content and promotions.

You can accept or decline cookies through the consent banner or your browser settings.

11. Applicable law

This Privacy and Cookies Policy is governed by the laws of the Kingdom of Norway and complies with the EU General Data Protection Regulation (GDPR).
Any dispute will be resolved under the competent Norwegian jurisdiction.

12. Updates

This policy may be updated periodically.

The latest version will always be available on our website.